Auriga Companies’ partnership with IOTICS is main the way in which in enabling utility firms to ‘really share knowledge, securely’

Digital cooperation functionality from IOTICS allows a decentralised knowledge ecosystem for the Auriga Precedence Companies Registration and Important Sharing Community engine.

The present power and monetary disaster, mixed with the extreme climate circumstances on the finish of 2022 have been described because the ‘excellent storm’ of dangers for shoppers in notably weak conditions.

The system used to straight handle and importantly assist how 1000’s of UK people are prioritised, protected, and supported inside their houses in case of an electrical energy outage or water scarcity is now being revolutionised.

Auriga Companies, a public profit entity primarily based within the Midlands, developed and has been operating a pilot Important Sharing Community (ESN) system for 18 months, which gives digital sharing of buyer particulars between two utility firms to assist determine these most in danger within the case of water provide points or energy outages.

The system has operated extraordinarily nicely all through this era securely sharing over 20,000 monthly and has grown to incorporate a regional Fireplace and Rescue Service’s weak buyer knowledge. Having proved the know-how, it’s now being additional developed to supply scalability and the flexibility to undertake a multi-party knowledge sharing system extra quickly.

David Woakes, Shopper Options Director at Auriga Companies, feedback: ‘Having confirmed the know-how, the necessity to develop and scale shortly has confirmed important to accommodate the demand for sharing of knowledge to incorporate a number of operators, utility firms, and extra third sector suppliers.

‘After establishing a Request for Proposal (RFP) train primarily based on analysis accomplished of potential smaller scale knowledge sharing fashions, IOTICS proved to be the perfect all-round accomplice providing digital cooperation and the flexibility to not solely share securely however scale our community at tempo.’

To satisfy these challenges for securely sharing shopper knowledge, Auriga understood the necessity for innovation by way of the usage of IOTICSpace – enabling digital cooperation throughout a brand new economic system of digital companies.

Utilizing a digital ecosystem, constructed across the ideas of self-sovereignty and governance, Auriga can obtain on-line and file-based data for Precedence Companies Registration and securely share up-to-date data with authorized stakeholders, offering an entire assist mechanism for Precedence Service Customers (PSUs) and adjust to business regulator necessities.

Ali Nicholl, Head of Engagement at IOTICS stated, ‘Auriga’s Important Sharing Community is nicely named, it’s important for patrons that contextualised data is shared throughout a community of utility, governmental and third sector companions to make sure people and society can flourish. IOTICS is proud to assist Auriga in mitigating fears round knowledge sharing, enabling knowledge controllers to keep up management of their knowledge, defending their data, and sharing solely what is required when it’s wanted, and with whom it’s wanted. We’re excited to work with visionary firms and companions constructing ecosystems that develop over time, rising as belief evolves and worth is realised.’

Every stakeholder has an IOTICSpace, to selectively share data and inputs throughout organisational boundaries. This semantically hyperlinks asset knowledge, context, and inputs throughout the ecosystem whereas guaranteeing that each one events preserve possession and management of their knowledge, analytics and utility.

Initially receiving Precedence Service Registrations knowledge by way of the Auriga engine, IOTICS-enabled digital cooperation gives an simply navigated ecosystem, the place real-time and artificial dynamic knowledge is shared. It additionally has the pliability so as to add and alter members, sources and shoppers with out the necessity for expensive and labour-intensive growth or knowledge governance points. With the assistance of IOTICS, the entire course of has been simplified, while sustaining a extremely safe knowledge surroundings.

David provides: ‘With Authorities our bodies together with Ofgem and Ofwat urging utilities to have sturdy knowledge sharing techniques in place we want continued focus and innovation to beat challenges round those that want our assist essentially the most. The Auriga ESN engine supported with IOTICSpace know-how is a huge leap ahead in serving to to make efficient and well timed knowledge sharing grow to be a actuality.’

Auriga’s Important Sharing Community Engine was established because the main and enabling accomplice for the sharing of weak buyer knowledge between stakeholders and to supply scale to develop the service to permit additional assist for shoppers by sharing knowledge with the native council and emergency companies, akin to hearth brigades, to enhance the attention of PSRs and quantity of registrations.

Stakeholders of the Important Sharing Community

  • Auriga Companies
  • Thames Water
  • UKPN
  • London Fireplace Brigade

Auriga has secured itself as a pacesetter in enabling Utility firms to ‘really share’ and meet the challenges set by a number of Authorities our bodies.

Gemma Beard, Enterprise Growth Supervisor at IOTICS stated ‘IOTICS are excited to be partnering with Auriga to scale out their Important Sharing Community and supply safe, selective knowledge sharing for utilities round precedence service customers. Growing calls for for knowledge sharing require fast and versatile adjustments, through the use of the IOTICS method of customers retaining management of their knowledge and sharing solely what is required when it’s wanted – IOTICS helps construct confidence in knowledge sharing as belief evolves and use circumstances develop’.


About Auriga
With over 90 staff with abilities in grants administration, cash, debt, welfare and water and power help, Sutton Coldfield-based Auriga Companies operates nationally and is a Public Profit Entity. Owned by the Severn Trent Belief Fund, Auriga helps people who find themselves in gasoline poverty and debt, as a part of the Belief Fund’s charitable standing. By serving to folks take management of their family budgets by providing high-quality, tailor-made help, assist and recommendation, Auriga is altering lives for the higher.

Since 2004, the Auriga groups have been working in partnership with organisations to positively affect folks’s lives by way of a variety of options, resulting in improved monetary stability and a greater high quality of life.

IOTICS allows digital cooperation between enterprises. IOTICS’ patented functionality leverages semantics, streaming knowledge, and digital twins, to allow evolving belief between organisations and decentralised sharing of asset data and inputs throughout ecosystems in real-time.

Based in 2014, IOTICS has developed and deployed IOTICSpace, the place anybody can cooperate with everybody to unravel the world’s most complicated issues.

For extra data, please go to or contact:
Jane Edwards, IOTICS, [email protected]/ +44 20 8012 8186

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