New report finds greater than two-thirds of enterprise leaders consider digital as a steady evolution, not a metamorphosis


  • C-suite analysis reveals companies should embrace fixed evolution and iteration to realize digital success
  • Greater than two-thirds (68%) not suppose by way of ‘transformation’ however slightly of fixed evolution to embrace change
  • The stability of tech, digital and tradition just isn’t mature, with 42% of digital-first companies much less more likely to see digital transformation as a elementary change
  • Advertising’s potential to remodel the digital expertise just isn’t getting used to its full potential: virtually half unable to concentrate on continuous enchancment

London, 26 Might 2022 – A brand new report from Netcel, Optimizely and Siteimprove has discovered that senior enterprise leaders are not pondering by way of digital transformation. As a substitute, greater than two-thirds (68%) are transferring to fixed evolution and iteration to embrace change, suggesting that digital evolution is more likely to substitute digital transformation as a more practical technique for companies to adapt to and embrace right now’s consistently evolving business panorama.

Analysis carried out by impartial company, London Analysis, questioned greater than 300 C-suite executives about their attitudes in the direction of digital transformation and the way it pertains to their enterprise.

From Digital Transformation to Digital Evolution: Survival of the Quickest

From Digital Transformation to Digital Evolution: Survival of the Quickest

The findings, printed right now in ‘From Digital Transformation to Digital Evolution: Survival of the Quickest’, show that enterprise has entered a interval when pondering by way of digital transformation isn’t sufficient. As a substitute, organisations want to realize a state of continuous evolution and fixed consciousness of – and response to – adjustments in know-how, buyer behaviour, and the aggressive atmosphere.

Key Survey Findings
The report discovered that, in a quickly altering world, many organisations don’t have a shared view on what their digital expertise needs to be attaining for enterprise and prospects and are struggling to maintain up with the tempo of change: abilities are in brief provide, insights aren’t clear, decision-making is unfair, and experimentation just isn’t widespread, understood or inspired in a scientific approach. Further survey findings embody:

Every thing is digital: A big variety of respondents have deserted the concept of ‘digital’ as one thing separate from the remainder of the enterprise, with two-thirds (64%) saying every part they do is digital.

Digital transformation is a state of readiness: Digital-first companies are much less more likely to see digital transformation as a elementary organisational change (42%) in contrast with offline companies (50%). Mixed with their enthusiasm for Net 3.0, greater than half of those digital-first companies see digital transformation much less as a journey with an outlined finish level, and extra as a state of readiness for no matter know-how would possibly throw at them subsequent.

Extra alternatives for advertising and marketing and martech to enhance the digital expertise: The survey discovered that advertising and marketing’s potential to remodel the digital expertise just isn’t getting used to its full potential with virtually half of respondents saying they’re unable to concentrate on continuous enchancment. Sixty-six p.c of respondents say their advertising and marketing know-how permits them to tailor and personalise digital experiences to people or segments, but 44% really feel that their advertising and marketing know-how would profit from better improvement and 34% don’t have a advertising and marketing know-how stack that’s seamlessly built-in in a approach that breaks down organisational silos.

“The passing of time has revealed that, whereas digital transformation could be profitable to create short-term wins, digital transformation alone is simply step one to attaining true digital excellence. As a substitute, to realize true and sustained digital excellence, digital transformation must be adopted by the extremely advanced and ongoing technique of digital evolution. This report produces fascinating insights into how organisations are evolving and reshaping themselves to create digital experiences which are excessive performing over the long run,” famous Tim Parfitt, CEO of digital product consultancy, Netcel.

“Over the previous 20 years, digital has proved itself to be the theatre for essentially the most thrilling, progressive and disruptive business and social initiatives to influence how we store, join, construct relationships, turn out to be extra environment friendly and develop our companies,” commented Dom Graveson, Expertise & Technique Director at Netcel. “This report has been designed to take the temperature of the place we stand in 2022, after a few years of discussing the idea of digital transformation as a strategic aim to allow these advantages. It asks how far we’ve got come, whether or not we really feel outfitted for an unsure, dynamic and thrilling future and, most significantly, the place will we go subsequent to find, create and optimise differentiating digital product experiences that profit our prospects and audiences, our organisations, and our wider atmosphere.”

The analysis additionally confirmed that respondents felt that know-how just isn’t extensively regarded as ready for the challenges forward: techniques wrestle with shared knowledge, analytics and a single buyer view. Integration is a matter, and evolution and rollout of enterprise structure could also be a problem. On high of that, martech is commonly owned by the IT division, which can lack cooperation with advertising and marketing, front-line companies, and knowledge and insights groups.

“Whereas the digital panorama is continually evolving resulting from altering shopper behaviours, firms should undertake new advertising and marketing methods to maintain up with the digital evolution. Those who will thrive are people who recognise the significance of constructing a digitally fluent tradition,” mentioned Shane Paladin, CEO of Siteimprove. “Our core mission at Siteimprove is to assist entrepreneurs meet their objectives at each stage of their digital maturity, repeatedly evolve and progress. By constructing richer, deeper, extra full digital experiences, we’re a part of the motion towards an web that’s constructed for everybody.”

“The report confirms that digital transformation is an antiquated mindset for entrepreneurs. Advertising just isn’t a vacation spot however a journey. Profitable advertising and marketing organisations have to be constructed for the journey of fixed enchancment and adaptableness in any other case they’ll fall behind,” mentioned Kevin Bobowski, CMO at Siteimprove.

Alex Atzberger, CEO of Optimizely, commented, “Our findings draw a transparent conclusion for a lot of who proceed to suppose their digital transformation is full: in reality, companies are sometimes solely speaking about techniques and processes slightly than the broader organisational and cultural integration that displays true and sturdy digital maturity. In different phrases, many companies are ‘digitised’ slightly than really ‘digital’.”

The analysis was carried out by impartial company, London Analysis, throughout March and April 2022, who questioned greater than 300 C-suite executives about their attitudes in the direction of digital transformation and the way it pertains to their enterprise.

– ENDS –

Notes to Editors

To obtain a duplicate of the report, or for extra info or interviews, please contact:
Kate Gordon, Shiny Spark PR for Netcel
+ 44 7980 921961 / [email protected]

Report methodology
This report relies on a survey by London Analysis of greater than 300 client-side enterprise respondents with duty for digital improvement, at organisations with annual revenues of at the very least $50m. The survey was in area in March and April 2022. Over the identical interval London Analysis additionally carried out a collection of interviews with consultants and practitioners.

About Netcel
Netcel is a number one digital product consultancy, serving to organisations uncover, create and enhance digital experiences. We create clever digital merchandise utilizing the ability of perception, design pondering and market main Optimizely DXP know-how. Our vary of companies span: Digital Technique, Expertise Design, Know-how, Information & Insights and Managed Providers. Prepare to remodel your digital merchandise and expertise at www.netcel.com.

About Optimizely
At Optimizely, we’re on a mission to assist folks unlock their digital potential. We equip groups with the instruments and insights they should experiment in new and novel methods. Now, firms can function with data-driven confidence to create hyper-personalized experiences. Constructing subtle options has by no means been easier. Learn the way we unleash new limits at optimizely.com.

About Siteimprove
Siteimprove empowers advertising and marketing groups to optimize their content material for accessibility, consumer expertise, and advertising and marketing efficiency, to allow them to broaden their model’s attain, exceed their advertising and marketing objectives, and work in the direction of a future with goal.

Over 7,000 firms use Siteimprove to optimize their content material for each end result—and the consultants have taken discover. We’ve been named a Chief in 4 main enterprise classes within the newest G2 Grids chief for search engine marketing, Digital Analytics, Digital Accessibility and Digital Governance. We additionally work with main accessibility teams, such because the Worldwide Affiliation of Accessibility Professionals (IAAP), the W3C, and the European Fee’s Horizon 2020 Program. Be taught extra at siteimprove.com.



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